UB PARTS

Terms of Use

Last updated: March 25, 2026

These Terms of Use (the "Terms") set out the conditions for purchasing products and using services on UB PARTS (https://www.ub-p.com, the "Site"), operated by Hungry'S Inc. (the "Company"). By using the Site, you are deemed to have agreed to these Terms.

Article 1 (Scope)

These Terms apply to all use of the Site's services, including browsing products, purchasing, member registration, and inquiries.

Article 2 (Products)

Products sold on the Site are air-suspension parts manufactured at IATF 16949-certified factories. Please purchase with the following understanding.

  1. Products are new, but minor scuffs or scratches may occur during manufacturing or transport. These do not affect product performance and are not subject to return or exchange.
  2. The OEM part numbers shown on product pages are reference information based on manufacturer-provided data. Final fitment confirmation is performed by the Company based on the vehicle identification number (VIN).
  3. Product images may differ from the actual item in color and detail.

Article 3 (Fitment confirmation and orders)

  1. Orders follow a fitment-check-first process. You must first submit a fitment check request with your VIN. No payment is taken at the time of the request.
  2. The Company verifies fitment based on your VIN. If fitment is confirmed, we email you a formal quotation (final amount) and payment instructions. Your order is confirmed upon completion of payment.
  3. If the product is found not to fit, we will notify you. No charges will be incurred.
  4. If you choose to purchase without fitment confirmation, we cannot accept returns or exchanges should the part not fit.

Article 4 (Payment)

  1. For trade (B2B) orders (site requests; minimum lot 100 kg for Japan / 200 kg overseas), payment is by bank transfer. For individual/small orders (order form, including trade orders under 100 kg), payment can be made by credit card (via Square, Inc.), PayPal, or bank transfer. Payment links and bank details are provided with the quotation after fitment verification.
  2. Accepted card brands: Visa / Mastercard / American Express / JCB / Diners Club / Discover / UnionPay
  3. Prices shown on this site are reference prices. The final amount may vary with procurement costs and exchange rates, and is confirmed in the quotation after fitment verification. Quotations may have an expiry date, after which the amount may change.

Article 5 (Shipping)

  1. After payment confirmation, items are sourced from overseas, inspected at our facility, and shipped.
  2. Lead time varies depending on the manufacturer's stock, so we will inform you of the confirmed delivery date individually.
  3. For large parts, we may ask for your assistance with unloading and carrying. Delivery may also be difficult depending on entrance or stairway width, so please confirm in advance.

Article 6 (Product warranty)

  1. All products carry a 180-day product warranty, including the delivery date.
  2. For initial defects, only parts whose defect is confirmed and whose serial/part number is matched by the Company after return will be exchanged for the same item or one the Company deems equivalent.
  3. Warranty claims require submission of photos evidencing the damage and an explanation of the circumstances.
  4. The delivery slip serves as the warranty certificate. Please check it on arrival and keep it safe. Loss will be treated as chargeable even within the warranty period.
  5. We inspect before shipping and affix a warranty seal. If the seal is missing, broken, or peeled off, we cannot confirm the item as ours, so it is not covered by warranty.
  6. The following are not covered by warranty:
  • Failure or loss due to fire, water, theft, natural disasters or acts of nature
  • Failure due to modification or use outside the specified methods
  • Cases the Company determines to be man-made damage, such as drops or impact marks
  • Failure due to installation mistakes, damage during installation, or improper installation methods
  • Cases where insufficient photos or information prevent confirmation of a product defect
  • Cases the Company determines to be man-made failure

Article 7 (Returns and exchanges)

  1. Report any wrong part received, or damage on arrival, within 3 days including the delivery date.
  2. For returns, send back all items, including the outer box, in their as-delivered condition.
  3. Damage to the outer box or packing material, or missing contents, voids the warranty.
  4. We do not accept returns or exchanges for customer convenience.
  5. Cooling-off (withdrawal) does not apply to our sales.
  6. After the warranty period, or if an item other than the one the Company shipped is returned, no return or exchange is possible for any reason.
  7. Inspection may take time (typically about 2–4 weeks). If you are in a hurry, please re-order; we will refund depending on the inspection result.

Article 8 (Installation)

  1. We strongly recommend installation by a certified workshop or qualified professional.
  2. Defects arising from installation are the responsibility of the installing workshop. Installation by an individual (friends, acquaintances, etc.) is not considered professional.
  3. We are not liable for damages arising from installation work (removal, fitting, machining, defects during installation), misuse, or modification.
  4. If a defect in the product itself is recognized, we will respond in good faith in accordance with applicable law.

Article 9 (Member registration)

  1. Free member registration is required for fitment check requests and quotations, to ensure reliable VIN-based fitment verification and warranty support.
  2. Registration enables auto-fill of your saved information on future requests.
  3. If your registered information changes, please update it promptly from My Page.
  4. If account misuse is found, the Company may suspend the account without prior notice.

Article 10 (Intellectual property)

Intellectual property rights to the content on the Site (text, images, logos, design, etc.) belong to the Company. Reproduction, reprinting, or modification without the Company's prior written permission is prohibited.

Article 11 (Disclaimer)

  1. While we strive for accuracy, we do not guarantee the completeness or accuracy of the information on the Site.
  2. Except in cases of the Company's intent or gross negligence, the Company is not liable for damages arising from use of the Site.
  3. The Company is not liable for damages due to natural disasters, system failures, or other causes not attributable to the Company.

Article 12 (Changes to the Terms)

The Company may revise these Terms as necessary. The revised Terms take effect when published on this page together with the update date.

Article 13 (Governing law and jurisdiction)

These Terms are governed by the laws of Japan. In the event of any dispute regarding the Site, the Kyoto District Court shall be the court of exclusive agreed jurisdiction for the first instance.